FAQs

Frequently Asked Questions.
Here are some common questions about Charity Miles.

Do I have to exercise to participate?

Not necessarily. You can rack up miles while cleaning the house, walking the dog, or even shopping at the mall. If you are walking, you are earning. You can even walk on the treadmill to earn! Spin class won’t count, but you can take a ride with the family or friends in the neighborhood to score some extra miles.

Why can I not choose Sole Hope as the charity I want to support?

This is exactly why you are on our team! We want to be on this list of charities, so the money you earn goes to us. To get on that list, we have to show the Charity Miles team that we have enough dedicated supporters to work daily to support us through the app. The best way to do that is by forming our team.

How long or how many miles will it take for Sole Hope to get on the list?

There is not a certain number of miles or a specific length of time that automatically gets an organization on the list. Each organization is evaluated based on their support base using social media numbers as a guide, so we need as many of you as possible on our team. You will be supporting other organizations along the way, so no step or pedal is wasted!

The Charity Miles Page is a pretty great resource as well!

Still need help? Send us a note!

For any other questions, please write us at info@solehope.org or call us on 855.516.HOPE